How To Deactivate, Close Or Delete Cowrywise Account

How To Deactivate, Close Or Delete Cowrywise Account

Cowrywise is known as a financial technology company (Fintech) that provides digital savings and investment solutions to individuals and businesses in Nigeria. 

The platform offers users the opportunity to save and invest their money with ease, using features such as automated savings, high-yield investment options, and financial planning tools. 

Cowrywise aims to make financial services more accessible and convenient for its users, empowering them to achieve their financial goals.

In this blog post, we’ll be looking into how to deactivate, close or delete Cowrywise account easily in 2024.

However, before going too deep on How to deactivate, close or delete Cowrywise Account, let’s first look into how to open a Cowrywise account.

How to Open a Cowrywise Account

To open a Cowrywise account, follow the steps outlined below:

Visit the Cowrywise website: Begin by visiting the official Cowrywise website (www.cowrywise.com) to access their account opening portal.

Create an Account: Click on the “Sign Up” button on the homepage to start the account opening process. You will be required to provide your personal details, including your full name, email address, phone number, and date of birth.

Verify your Email Address and Phone Number: After submitting your information, you will receive an email and a text message containing a verification code.

Enter the verification code in the respective fields to confirm your email address and phone number.

Set up a password: Choose a secure password for your Cowrywise account. Make sure it is unique and not used for any other online accounts.

Complete the KYC (Know Your Customer) Process: To comply with regulatory requirements, Cowrywise will request some identification documents. 

Upload a clear copy of your government-issued ID (e.g., driver’s license, national ID, or international passport) and a recent utility bill or bank statement as proof of address.

Review and Accept the Terms and Conditions: Carefully read through Cowrywise’s terms and conditions, and then accept them to proceed with your account opening.

Complete your Profile: Fill out the remaining sections of your profile, including your employment information, investment objectives, and risk tolerance. This information will help Cowrywise provide personalized investment recommendations.

Fund your Account: To start investing, deposit funds into your Cowrywise account through any of the available funding methods, such as bank transfers or direct debit.

Once your account is funded, you can start exploring investment options and making investment choices according to your risk tolerance and financial goals. Now let’s see How to deactivate, close or delete Cowrywise Account.

How to Deactivate, Close, or Delete Your Cowrywise Account

If you need to deactivate, close, or delete your Cowrywise account, follow the steps below:

Login to your Cowrywise Account: Access your Cowrywise account by visiting the website and logging in with your email address and password.

Contact Cowrywise Support: Send an email to Cowrywise support (support@cowrywise.com) or use the “Contact Us” form on their website, stating your request to deactivate, close, or delete your account.

Provide necessary information: In your email or contact form message, provide your full name, email address, phone number, and account details. This information will help Cowrywise verify your identity and process your request.

Read: Forgot My Paga Password And Pin – How To Reset, Change And Recover Paga Password And Pin

Wait for a response: Cowrywise will review your request and may ask for additional information to verify your identity. Once they are satisfied with the verification process, they will proceed with the account deactivation, closure, or deletion.

Confirm your request: Cowrywise will send a confirmation email or message regarding the completion of your request. Make sure to retain a copy of this communication for your records.

FAQs On How To Deactivate, Close Or Delete Cowrywise Account

The following are some helpful frequently asked questions on How to deactivate, close or delete Cowrywise Account with their respective answers:

What happens if I close my Cowrywise account?

When you close your Cowrywise account, any funds remaining in your account will be disbursed according to your instructions. Please ensure that all funds are withdrawn or transferred before closing the account.

What to do when my Cowrywise account is flagged?

If your Cowrywise account is flagged, contact customer support for assistance in resolving the issue. They will guide you through the necessary steps to address the flagging of your account.

How do I stop saving on Cowrywise?

To stop saving on Cowrywise, you can pause or modify your automated savings plans within the app settings. Alternatively, you can contact customer support for further assistance in adjusting your savings preferences.

What does it mean to deactivate a bank account?

Deactivating a bank account involves restricting its use for transactions while keeping it open. This may be done for security reasons or if you no longer wish to use the account actively.

What happens when you close a savings account?

When you close a savings account, any remaining funds are typically disbursed according to your instructions. 

As mentioned earlier, please ensure that all funds are withdrawn or transferred before closing the account.

How do I unlock my Cowrywise account?

If your Cowrywise account is locked, reach out to customer support for assistance in unlocking it. They will guide you through the necessary steps to regain access to your account.

Can I close my Cowrywise saving account?

Yes, you can close a savings account by following the closure procedures provided by your bank or financial institution. Ensure that all funds are withdrawn or transferred before initiating the closure process.