Finance

Forgot my Branch Password and Pin – How to Reset, Change and Recover Branch Password and Pin

How To Reset Your Branch Password And Pin

To reset your Branch password, follow these steps:

Open the Branch Loan App on your mobile device.
Click on the “Forgot Password?” link below the login screen.
Enter your mobile number and click “Send OTP.”
You will receive an OTP (One-Time Password) on your mobile number. Enter the OTP in the app and click “Verify.”
Create a new password by following the app’s password guidelines, such as using a combination of letters, numbers, and special characters.
Confirm your new password by re-entering it in the given field.
Click “Reset Password” to complete the process.

How To Reset Your Branch PIN

To reset your Branch PIN, follow these steps:

Open the Branch Loan App on your mobile device.
Click on the “Forgot PIN?” link below the login screen.
Enter your mobile number and click “Send OTP.”
You will receive an OTP on your mobile number. Enter the OTP in the app and click “Verify.”
Create a new PIN by following the app’s PIN guidelines, such as using a combination of numbers and avoiding easily guessable patterns.
Confirm your new PIN by re-entering it in the given field.
Click “Reset PIN” to complete the process.

Read: Forgot my Carbon Password and Pin – How to Reset, Change and Recover Carbon Password and Pin

How to Change Branch Password and PIN

If you think your password is no longer secure, it is advisable to change that password or pin as early as possible. To do that, follow the steps below:

Go to Security Settings: Once logged in, navigate to the security settings or profile settings section of your online banking platform.
Select Change Password/PIN Option: Look for the option to change your password and PIN. This may be listed as “Change Password,” “Change PIN,” or something similar.
Enter Current and New Information: You will likely be prompted to enter your current password and PIN, followed by the new, lengthier password and PIN that you wish to set.
Confirm Changes: After entering the new information, you will be asked to confirm the changes by re-entering the new password and PIN.
Submit and Verify: Once you have confirmed the changes, submit the request. Some banks may require additional verification steps such as sending a verification code to your registered mobile number or email address.
Confirmation Message: Upon successful completion, you should receive a confirmation message indicating that your branch password and PIN have been updated.

How to Recover Branch Password and PIN

If you need to recover a forgotten branch password, the option to get this done can not be found in your account, therefore, I will recommend you to get in touch with the Branch customer care representative demanding for a password recovery.

Better still, you can consider resetting your password and pin by changing them to a new and and more secured one.

FAQs On Forgot my Branch Password and Pin – How to Reset, Change and Recover Branch Password and Pin

Here are some helpful frequently asked questions on Forgot my Branch Password and Pin – How to Reset, Change and Recover Branch Password and Pin with answers:

How do I reset my Branch loan app password?

To reset your Branch loan app password, follow these steps:

Open the Branch loan app on your device.
On the login screen, tap on the “Forgot Password?” option.
Enter your registered phone number and tap “Send OTP.”
You will receive an OTP (One-Time Password) on your registered phone number. Enter the OTP in the app and tap “Verify.”
Once the OTP is verified, you will be prompted to create a new password. Choose a secure password and confirm it by re-entering it.
Tap “Save” to confirm your new password and log in to the Branch

How do I change my Branch PIN?

To change your Branch PIN, follow these steps:

Open the Branch loan app on your device.
Log in to your account using your registered phone number and the current password.
Once logged in, tap on the “Profile” icon in the app.
Tap on “Security Settings.”
Select “Change PIN.”
Enter your current PIN and then create a new PIN, following the app’s PIN requirements.
Confirm your new PIN by re-entering it.
Tap “Save” to confirm the change, and your new PIN will be active.

What happens if you don’t pay your Branch loan?

If you fail to make your Branch loan repayment on time, the following consequences may occur:

Late fees: Branch may charge you late fees for missed payments.

Negative impact on credit score: Unpaid loans may negatively impact your credit score, making it harder to qualify for future loans.

Collection actions: If you continue to default on your loan, Branch may engage a collection agency to recover the outstanding debt.

Legal actions: In extreme cases, Branch may take legal action to collect the outstanding loan amount.

How to pay Branch loan without the app?

To pay your Branch loan without using the app, follow these steps:

Visit the Branch website at www.branch.co.
Log in to your account using your registered phone number and the current password.
Once logged in, click on the “Pay Now” button.
Enter the amount you wish to repay and click “Confirm.”
Review the payment details and click “Pay.”
Choose your preferred payment method (mobile money, bank transfer, etc.) and follow the instructions to complete the process.