How To Deactivate, Close Or Delete Your Uba Mobile App And Internet Banking Account

Services Offered by UBA Bank

UBA Bank, also known as United Bank for Africa, is a leading financial institution that offers a wide range of services to individuals, businesses, and governments.

The services offered by UBA Bank can be categorized into various segments, including personal banking, business banking, investment banking, and more.

Personal Banking Services:

Current Accounts: UBA offers various types of current accounts, such as the UBA Personal Account, Student Account, and Salary Account, designed to cater to the diverse needs of individuals.

Savings Accounts: UBA offers different types of savings accounts, including the UBA Regular Savings Account, UBA Student Account, and UBA Youth Account, to help individuals save money and earn interest.

Fixed Deposits: UBA offers fixed deposits that allow customers to park their money for a specific period, attracting a fixed interest rate.

Loans: UBA offers various types of loans, such as personal loans, mortgage loans, auto loans, and education loans, to cater to the diverse needs of individuals.

Credit Cards: UBA offers various types of credit cards, such as Classic, Gold, Platinum, and Signature, with different benefits and rewards.

Online Banking: UBA offers internet banking services, including UBA-Online, UBA-Mobile, and UBA-Phone, to provide customers with secure, convenient, and real-time access to their accounts.

Business Banking Services:

Corporate Banking: UBA offers a range of services, such as cash management, trade finance, and working capital management, to help businesses manage their finances efficiently.

Investment Banking: UBA provides services such as equity, debt, and investment advisory to help businesses raise capital and manage their investments.

Transaction Banking: UBA offers services such as trade finance, cash management, and payment processing to help businesses manage their cash flow and trade-related transactions.

Asset Management: UBA offers various investment products, such as mutual funds, pension funds, and portfolio management services, to help businesses manage their assets.

Foreign Exchange Services: UBA offers foreign exchange services, including currency conversion, trade finance, and risk management, to help businesses manage their international transactions.

Digital Banking Solutions: UBA offers various digital banking solutions, such as UBA-Online, UBA-Mobile, and UBA-Phone, to help businesses manage their finances securely and efficiently.

Now kindly look into how to deactivate, close or delete your Uba mobile app and internet banking account.

How To Deactivate, Close Or Delete Your Uba Mobile App And Internet Banking Account

When you decide to deactivate, close, or delete your UBA Mobile App and Internet Banking account, it is essential to follow the appropriate steps to ensure the process is completed smoothly and securely. Here, we will discuss the two primary methods you can use to request the deactivation, closure, or deletion of your account.

Method 1: Sending an Email Request

Compose an email: This first method on how to deactivate, close or delete your Uba mobile app and internet banking account entails composing an email addressed to “cfc@ubagroup.com” to inform the bank about your decision to deactivate, close, or delete your account.

Provide necessary details: In the email, include your full name, account number, and the reason for your request, such as deactivation, closure, or deletion.

Request a response: Request that the bank acknowledge receipt of your email and confirm the status of your request as soon as possible.

Send the email: Once you have included all the necessary information, send the email to the bank.

Await the bank’s response: After sending the email, wait for the bank to respond and confirm the status of your request. This process may take some time, so be patient.

Method 2: Visiting the Nearest UBA Bank Branch

Locate the nearest UBA bank branch: Use the bank’s official website or other resources to find the nearest UBA bank branch to you.

Visit the branch: Go to the bank branch and inform the bank staff about your decision to deactivate, close, or delete your account.

Provide necessary details: Present your identification documents and provide the necessary details, such as your full name, account number, and the reason for your request.

Request confirmation: Request the bank staff to confirm the status of your request and acknowledge the receipt of your request.

Receive the bank’s response: After submitting your request, the bank will process it, and you will receive confirmation regarding the status of your request.

FAQs On How To Deactivate, Close Or Delete Your Uba Mobile App And Internet Banking Account

Here are some essential frequently asked questions on how to deactivate, close, or delete your Uba mobile app and internet banking account with their respective answers:

Can I close my UBA Bank account?

Yes, you can close your UBA (United Bank for Africa) bank account.

To do this, you will need to visit the nearest UBA branch and request an account closure form.

Fill out the form with the required details and submit it to the bank officials.

What is the code to deactivate a UBA card?

To deactivate a UBA card, you can dial the UBA customer care service at *919*20# from the phone number associated with your UBA account.

This will allow you to block your UBA card in case of loss or theft. Alternatively, you can also contact the UBA customer service hotline or visit a UBA branch to request for deactivation of your card.

How do I block my UBA account from fraudsters?

To protect your UBA account from fraudsters, it’s essential to take certain precautions.

Firstly, ensure that you keep your personal identification number (PIN) and other sensitive banking information confidential.

If you suspect any unauthorized activity on your account, promptly contact UBA’s customer service to report the issue and request for necessary actions such as blocking your account or card.

Additionally, regularly monitor your account statements and transaction history for any unusual activities.

How can I get my UBA account back?

If you have lost access to your UBA account due to reasons such as forgetting your login credentials or being locked out of your account, you can regain access by contacting UBA’s customer service.

They will guide you through the process of account recovery which may involve verifying your identity and providing necessary information to authenticate ownership of the account.