How To Deactivate, Close Or Delete Your First Bank Mobile App And Internet Banking Account

How To Deactivate, Close Or Delete Your First Bank Mobile App And Internet Banking Account

First Bank as its name implies is the first and oldest bank in Nigeria and has been experiencing tremendous growth ever since.

The bank makes banking experience easier by providing an easy to use mobile app and internet banking which saves you the stress of long queues in the bank. However, if you are no longer interested in using the mobile app and or the internet banking and would like to deactivate, close or delete, there are certainly options to do that.

In this write up, we’ll be exploring how to deactivate, close or delete your First Bank Mobile App And Internet Banking Account but before getting to that, you may want to see the pros and cons of the bank. The can be found below:

Pros of First Bank Mobile App and Internet Banking

The First Bank Mobile App and Internet Banking offer a variety of advantages to its users. Some of the important benefits include:

Convenience and Accessibility: The app allows customers to access their bank accounts and manage their finances from anywhere and at any time. 

As mentioned earlier, this  prevents the need to visit a physical bank branch, saving time and effort.

Real-Time Account Updates: Users can view their account balances, transaction histories, and other account details in real-time. 

This helps them keep track of their financial activities and make informed decisions.

Ease of Use: The app has a quite easy to use interface and easy navigation, making it simple for customers to perform various banking tasks such as fund transfers, bill payments, and account management.

Prompt Customer Service: The app often provides a direct link to customer service, allowing users to get assistance and resolve issues quickly.

Paperless Banking: The app reduces the use of paper by enabling customers to access and manage their bank statements, receipts, and other documents electronically.

Reward Programs and Promotions: Many banks offer exclusive rewards and promotions to their mobile app and internet banking users, providing additional benefits and incentives.

Cons of First Bank Mobile App and Internet Banking

Despite the numerous advantages, there are some disadvantages to using the First Bank Mobile App and Internet Banking:

Internet Connectivity Issues: Users may face connectivity problems while using the app or accessing online banking services, leading to delays or disruptions in transactions.

Technological Dependence: The app may not be suitable for individuals who are not comfortable with technology or may not have access to a smartphone or a reliable internet connection.

Read: How to Deactivate, Close, or Delete GT Mobile App and Internet Banking Account

Cybersecurity Risks: Although the app employs advanced security measures, there is still a risk of cybersecurity threats such as hacking, phishing, and identity theft. 

Users must be cautious and vigilant to protect their personal and financial information.

Possible Errors and Glitches: Like any digital platform, the app may encounter errors or glitches that could lead to incorrect transactions or account information.

Limited Customer Service Availability: While the app may offer a direct link to customer service, this may not be available 24/7, and users may have to wait for assistance during peak times or weekends.

Possible Fees and Charges: Some banks may charge fees for using their mobile app or online banking services, which may not be suitable for all customers.

Now let’s let’s look into details on how to deactivate, close or delete your zenith bank mobile app and internet banking account.

How To Deactivate, Close Or Delete Your Zenith Bank Mobile App And Internet Banking Account 

If you are looking to deactivate, close, or delete your First Bank mobile app and internet banking account, before you proceed, please note that the process may not be as straightforward as it is with some other platforms.

According to the research I conducted, it shows that you cannot deactivate, close, or delete your account by yourself through your dedicated bank account, I have mentioned that earlier.

Instead, you need to contact the customer care, especially via email address, and inform them about the decision to get your account closed, deleted, or deactivated.

Alternatively, you can go to the bank to make the request.

Contacting Zenith Bank Customer Care

To begin the process of deactivating, closing, or deleting your First Bank mobile app and internet banking account, you will need to reach out to the customer care team.

This can usually be done through their official email address or by visiting a physical branch of the bank. 

When contacting customer care via email, ensure that you provide all necessary details and follow any specific instructions they may have for initiating this process.

Visiting a Physical Branch

Another option for requesting the deactivation, closure, or deletion of your account is to visit a physical branch of First Bank. 

By speaking with a representative in person, you can communicate your request directly and receive any guidance or forms necessary to complete the process.

Considerations and Precautions

Before proceeding with the deactivation, closure, or deletion of your First Bank mobile app and internet banking account, it’s crucial for you to consider any potential implications this action may have on your financial activities. 

Be sure to transfer any remaining funds from the account and update any automatic payments or direct deposits linked to it.

After these, be rest assured, your wish shall be granted as soon as possible.

FAQs On How To Deactivate, Close Or Delete Your Zenith Bank Mobile App And Internet Banking Account

Here are some helpful frequently asked questions on how to deactivate, close or delete your Zenith Bank Mobile App And Internet Banking Account with answers:

How do I deactivate my bank account?

To deactivate a bank account, you must follow the same general steps as deactivating your first bank account. Contact the bank’s customer service, visit a local branch, or use their online banking system to request the deactivation. 

Provide the necessary account information to verify your identity, and follow the prompts to complete the process.

How do I temporarily block my bank account?

Temporarily blocking a bank account may not be the same as deactivating it. Instead, you may need to request a temporary hold on your account. Contact the bank’s customer service, visit a local branch, or use their online banking system to request a temporary hold on your account. 

Provide relevant account information and explain the reason for the hold. The bank may place a temporary block on your account, restricting certain transactions or activities until you remove the hold.

How do I reactivate my first bank account?

To reactivate your first bank account, you must follow the steps provided by your bank. Generally, you can do this by contacting the bank’s customer service, visiting a local branch, or using their online banking system. Here’s a general outline of the process:

Contact the bank’s customer service: Call the bank’s customer service hotline and request to reactivate your first bank account. 

They may ask you to provide some account information, such as your account number, to verify your identity.

Visit a local branch: If you prefer to speak with a bank representative in person, visit a local branch and request to reactivate your account. 

Bring a valid ID and relevant account information to help the bank associate confirm your identity.

Use the bank’s online banking system: Log in to your online banking account and look for options to reactivate or unfreeze your account. Follow the prompts to request the reactivation.