Finance

How To Unlock Moniepoint Account & How To Lock It

The steps to follow to unlock moniepoint account are simple and only take a minute to be fully done.

To get started, do the following:

Go to the Moniepoint Online Platform

To initiate the account unlocking process, you need to visit the Moniepoint online platform.

Open your preferred web browser and enter the Moniepoint website address in the URL bar.

Once you reach the Moniepoint homepage, go to the login page.

Click on ‘Forgot Password’

On the login page, look for the “Forgot Password” option.

It is usually located near the login form or can be found as a link below the login fields.

Click on the “Forgot Password” option to proceed with the password reset process.

Enter Your Username and Click on ‘Next’

On the password reset page, you will be prompted to enter your Moniepoint account username.

Enter your username accurately into the designated field. After confirming the accuracy of your username, click on the ‘Next’ button to proceed to the next step.

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Enter the OTP Sent to Your Registered Phone Number

To ensure the security of your account, Moniepoint will send a One-Time Password (OTP) to your registered phone number.

Retrieve the OTP from your mobile device and carefully enter it into the designated field on the Moniepoint platform.

Take care to enter the OTP correctly to avoid any issues.

Receive the Password Reset Link

Upon successful verification of the OTP, Moniepoint will send a password reset link to your registered email address.

It is crucial to have access to the email account associated with your Moniepoint profile.

Check your email inbox for the message from Moniepoint containing the password reset link.

Click on the Link and Follow the Prompts

Open the email from Moniepoint and click on the provided password reset link.

The link will redirect you to a webpage where you can reset your password. Follow the prompts on the password reset page to create a new password.

Pay attention to the specified criteria, such as minimum length and the use of special characters, to meet the platform’s security requirements.

After setting a new password, make sure to save it in a secure location for future reference.

Log In to Your Dashboard with the New Password

Once you have successfully reset your password, return to the Moniepoint online platform.

On the login page, enter your username and the newly created password accurately into the respective fields. Double-check the accuracy of your credentials before clicking on the ‘Log In’ button to ensure a successful login.

Now let’s see how to lock moniepoint account

How to Lock Moniepoint Account

If you find yourself in a situation where you need to lock your Moniepoint account temporarily or permanently, it’s absolutely crucial for you to follow the correct procedure to ensure the security of your account and personal information.

In this section of the article, I have provided guide on how to lock moniepoint account easily and hassle-free. You may explore it now.

Make Use of the Moniepoint Hotline Number

To begin the process of locking your Moniepoint account, you will need to contact their customer service hotline.

The hotline number for Moniepoint is 012345678.

You need to ensure that you have a working phone and the ability to make outgoing calls before proceeding.

Dial the Moniepoint Hotline Number

Using your phone, dial the Moniepoint hotline number, 0201 888 9990.

While calling them, you need to wait patiently for the call to connect and for a customer service representative to answer your call.

The waiting time may depend on call volume, so it’s advisable to be patient.

Inform the Customer Service Representative

Once connected to a Moniepoint customer service representative, explain your intention to lock your account.

Clearly communicate that you would like to proceed with locking your Moniepoint account either temporarily or permanently. Provide any necessary information requested by the representative for verification purposes

Follow the Guidelines

The customer service representative will guide you through the necessary steps to lock your Moniepoint account.

They may provide a particular instructions or ask you to verify some personal information, such as your account details or registered phone number, to ensure the security of your account.

Cooperate with the representative and provide the requested information accurately.

Confirm the Account Locking Request

Once you have followed the guidelines provided by the customer service representative, they will confirm your request to lock your Moniepoint account.

They may provide additional information regarding the consequences and implications of locking your account temporarily or permanently.

Take note of any important details or instructions provided during the call.

Record Reference Details

To ensure that you have a record of your account locking request, ask the customer service representative for a reference number or any other relevant information.

This reference number can be used for future inquiries or to track the progress of your account locking request. Note down this information in a safe place for future reference.

FAQs On How To Unlock Moniepoint Account And How To Lock Moniepoint Account

Here are some helpful frequently asked questions on how to unlock moniepoint account and how to lock it with their respective answers:

How do I resolve a restricted Moniepoint account?

If your Moniepoint account is restricted, it means that certain features or functionalities of your account have been limited.

To resolve this issue, you should contact Moniepoint customer support.

You can reach out to them through their customer care hotline at 0201 888 9990.

Explain the situation to the customer support representative, provide any necessary information they may require for verification, and follow their instructions to resolve the restriction on your account.

How do I get my Moniepoint password back?

If you have forgotten your Moniepoint password, you can easily retrieve it by following these steps:

Go to the Moniepoint online platform or mobile app.
On the login page, click on the “Forgot Password” option.
Enter your username or the email address associated with your Moniepoint account.
Follow the prompts to verify your identity. This may involve entering an OTP sent to your registered phone number or email address.
Once your identity is verified, you will be prompted to create a new password.
Choose a strong and secure password that meets Moniepoint’s password requirements.
Save your new password in a secure location for future reference..