How To Deactivate, Close Or Delete Your Quidax Account Easily

How Does Quidax Work?

Quidax’s platform is designed to be user-friendly, making it easy for both beginners and experienced traders to navigate and use. The platform offers several features to enhance the trading experience, including:

Marketplace: Quidax’s marketplace allows users to buy and sell various cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and many others. You can place orders to buy or sell cryptocurrencies at your desired price and quantity.

Wallet: Quidax provides a secure wallet for storing cryptocurrencies, allowing users to manage their assets and track their transactions.

Customer Support: Quidax offers 24/7 customer support to address any concerns or issues users may have while using the platform.

Security: In terms of security, Quidax claimed to use advanced security measures, such as two-factor authentication (2FA) and secure cold storage for user funds, to protect users’ accounts and assets from potential threats.

Reasons for Closing, Deleting, or Deactivating Your Quidax Account

There are usually a lot of reasons for an individual to consider closing, deleting, or deactivating their Quidax account. Some of the primary reasons include:

Inactivity: Some apps on our devices are almost useless and sometimes we don’t mind opening them if we had nothing to do on it.

On some people’s devices, especially those who decided to get rid of it, they could feel the app is almost useless and decided to close, delete or deactivate their accounts to avoid any potential security risks.

By doing so, they can ensure that their account does not become a target for hackers or scammers.

Account Security: In case of a security breach or suspicion of unauthorized access, users may decide to close, delete, or deactivate their Quidax account to prevent further damage to their personal information or funds.

Disagreements with Platform Policies: If a user disagrees with the platform’s policies, terms, or conditions, they might choose to close, delete, or deactivate their account as a form of protest.

Regulatory Requirements: Sometimes, users may be required to close, delete, or deactivate their Quidax account due to regulatory requirements in their country or region.

Financial Reasons: If a user is experiencing financial difficulties, they might choose to close, delete, or deactivate their account to prevent further losses or to stop any additional transactions.

How To Deactivate, Close Or Delete Your Quidax Account Easily

How To Deactivate, Close Or Deactivate Your Quidax Account Easily

Closing, deactivating, or deleting your Quidax account is a straightforward process that involves submitting a closure request via the Quidax Help Centre.

However, please note that there are certain requirements that must be met before Quidax can proceed with the closure.

These requirements are in place to protect users from potential losses and to ensure a smooth account closure process.

Firstly, the sum of all local currency and digital currency balances in your Quidax Wallet(s) must be below the Minimum Closure Amount.

This requirement ensures that you have no outstanding balances or pending transactions before your account is closed.

Secondly, there must be no transactions that have taken place in your Quidax Account for a period of at least 30 days.

Read: How To Deactivate, Close Or Delete Your Bet9ja Account Easily

This requirement is in place to ensure that your account has been inactive for an extended period, confirming that there are no pending transactions or ongoing activities that need to be completed before the account can be closed.

Once these requirements are met, you can submit a closure request via the Help Centre. Quidax will then review your request and, if all the necessary conditions are satisfied, proceed with the closure of your account.

FAQs On How To Deactivate, Close Or Delete Your Quidax Account Easily

The following are some helpful frequently asked questions on how to deactivate, close or delete your Quidax Account easily with answers:

Why is my Quidax account locked?

Your Quidax account may be locked due to several reasons. These include:

Security concerns: If Quidax detects any suspicious activities or potential fraud on your account, they may lock it temporarily for further investigation.

Verification issues: If you have not verified your account fully, Quidax may lock it to ensure the safety of your funds and personal information.

Multiple login attempts: If you or someone else has made multiple unsuccessful login attempts, Quidax may lock your account as a security measure.

To unlock your account, you should contact Quidax’s customer support and provide them with any necessary information or documents to verify your identity and resolve the issue.

Can I have two Quidax accounts?

No, you cannot have two Quidax accounts with the same personal information. Quidax’s user policy states that each user is allowed only one account.

Having multiple accounts may lead to account suspension or other penalties.

How do I verify my Quidax account?

To verify your Quidax account, follow these steps:

Log in to your Quidax account and navigate to the “Verification” section.
Provide the necessary information, such as your full name, date of birth, and address.
Upload a government-issued ID, such as a passport or driver’s license, to verify your identity.
Upload proof of residence, such as a utility bill or bank statement, to confirm your address.
Wait for Quidax’s verification team to review your documents. Once approved, your account will be verified.

How do I change my email address on Quidax?

To change your email address on Quidax, follow these steps:

Log in to your Quidax account and navigate to the “Settings” section.
Locate the “Email” option and click on “Edit.”
Enter your new email address and confirm it by retyping it in the second field.
Click “Save” to update your email address. Quidax will send a verification email to the new address.
Open the verification email and click on the link provided to confirm the change.