How to Deactivate, Close, or Delete GT Mobile App and Internet Banking Account
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How to Deactivate, Close, or Delete GT Mobile App and Internet Banking Account
GT Bank is a well-known financial institution that provides a wide range of banking services to its customers. One of these services is the GT Mobile App and Internet Banking platform, which allows customers to manage their accounts remotely and without having to visit the bank except on special occasions. However, there may be instances where a customer wishes to deactivate, close, or delete their GT Mobile App and Internet Banking account. In this blog post, we will discuss the different methods to accomplish this task.
To get started, kindly delve in right away.
How to Deactivate, Close, or Delete GT Mobile App and Internet Banking Account
Similarly to few other banks, you have various ways by which you can deactivate, close or delete your GT Mobile App and Internet Banking Account and that’s what we’ll be looking into in this section of the article.
To get started, here’s everything you need to know:
Method 1: Visiting a GT Bank Branch
The most direct way to deactivate, close, or delete your GT Mobile App and Internet Banking account is to visit the nearest GT Bank branch. Follow these steps:
- Locate the branch closest to you by visiting the GT Bank website or using a search engine.
- Go to the customer care service center within the branch.
- Inform the customer care representative that you want to deactivate, close, or delete your GT Mobile App and Internet Banking account.
- Provide any necessary documentation or identification to verify your identity.
- Follow the customer care representative’s instructions to complete the process.
Method 2: Contacting GTBank Customer Care via Email
If visiting a branch is not feasible, you can also contact GTBank customer care via email to request account deactivation, closure, or deletion. Follow these steps:
- Compose an email to GT Bank customer care, using the email address provided on their website or contact page.
- In the email, clearly state that you want to deactivate, close, or delete your GT Mobile App and Internet Banking account.
- Provide any necessary documentation or identification to verify your identity.
- Wait for a response from the customer care representative, which may include further instructions or a request for additional information.
- Follow the customer care representative’s instructions to complete the process.
Those are currently the two essential methods you can implement to close, delete or deactivate your GT Mobile App And Internet Banking Account.
Read: How To Deactivate, Close Or Delete Your Fidelity Bank Mobile App And Internet Banking Account
FAQs On How To Deactivate, Close Or Delete Your Zenith Bank Mobile App And Internet Banking Account
Here are the related frequently asked questions with their respective answers:
How do I reactivate my GTB mobile app?
To reactivate your GTB mobile app, follow these steps:
Download the GTB Mobile App: If you don’t have the app installed on your device, download it from the Google Play Store (for Android) or the Apple App Store (for iOS) by searching for “GTB Mobile App.”
Reset your password: If you can’t log in due to a forgotten password, click on “Forgot Password” on the login screen. You will need your GTB account number and your registered phone number to reset your password.
Contact GTB Customer Care: If you’re still having trouble, contact GTB Customer Care at +2347001100335 or +2347002255555 for assistance. They can help you reset your password or unlock your account if it’s temporarily locked.
Verify your identity: You may be asked to provide some personal information to verify your identity and ensure that you’re the authorized user of the account.
Re-enroll in the app: Once your account is reactivated, you can re-enroll in the app by following the instructions and setting up your security preferences.
Update your device: Make sure your device’s operating system and app version are up to date to ensure optimal performance and security.
How do I close my GTB account?
To close your GTB account, follow these steps:
Contact GTB Customer Care: Call GTB Customer Care at +2347001100335 or +2347002255555 and request to speak with an account officer.
Provide your account details: You will need to provide your account number and other personal information to verify your identity.
Explain your reason for closing the account: The customer care representative will ask for your reason for closing the account and may ask for additional information.
Request for account closure: After verifying your identity and understanding your reason for closing the account, the customer care representative will guide you through the process of closing your account.
Settle all outstanding balances: Make sure to settle all outstanding balances, including loans, overdrafts, and any other outstanding fees before closing your account.
Confirm your closure request: Once your account has been closed, you will receive a confirmation from GTB. Keep this for your records.
Can I unlock my online banking?
To unlock your online banking, follow these steps:
Reset your password: If you can’t log in due to a forgotten password, click on “Forgot Password” on the login screen. You will need your GTB account number and your registered phone number to reset your password.
Contact GTB Customer Care: If you’re still having trouble, contact GTB Customer Care at +2347001100335 or +2347002255555 for assistance. They can help you reset your password or unlock your account if it’s temporarily locked.
Verify your identity: You may be asked to provide some personal information to verify your identity and ensure that you’re the authorized user of the account.
Reset your security preferences: If your online banking has been locked due to multiple failed login attempts, you may need to reset your security preferences by following the given instructions.
Re-enroll in online banking: Once your online banking is unlocked, you can re-enroll by following the instructions and setting up your security preferences.
