Kuda Soft POS: What Is it, Features & How To Use It 

Kuda Soft POS: What Is it, Features & How To Use It 

Kuda Bank, a leading digital bank in Nigeria, has introduced a POS called Soft POS, which allows users to accept card payments directly through their smartphones. 

This Software Point of Sale (Soft POS) technology transforms Android phones with an NFC module into secure payment terminals, enabling the acceptance of EMV contactless cards. 

With this advancement, traditional POS machines may soon become obsolete, as Kuda offers users a convenient and efficient payment processing solution.

Features Of Kuda Bank soft POS

The following are some of the features of Kuda Bank soft POS:

Move your business forward with softPOS: With softPOS, your business can be mobile and flexible. 

Say goodbye to the constraints of a traditional point-of-sale system and expand your reach. 

Whether you’re attending trade shows, pop-up events, or offering doorstep deliveries, softPOS enables you to accept payments wherever your business takes you.

Business can find you anywhere: Gain the freedom to operate your business in any location. 

With softPOS, you’re no longer confined to a physical store or stationary setup. 

You can set up shop at various locations, such as markets, festivals, or even at customers’ homes. 

This increased accessibility helps you reach a larger customer base and maximize your sales potential.

Keep an eye on your revenue: Managing your revenue becomes effortless with softPOS. 

The intuitive dashboard provides real-time insights into your sales performance, allowing you to monitor your revenue, track transaction history, and generate comprehensive reports. 

This valuable information enables you to make data-driven decisions, identify trends, and optimize your business strategies.

Give your customers more ways to pay you: softPOS supports a wide range of payment methods, ensuring that you cater to your customers’ preferences. 

From accepting card payments to digital wallets and even mobile payments, you can offer your customers a seamless and convenient checkout experience. 

By accommodating multiple payment options, you enhance customer satisfaction and increase the likelihood of repeat business.

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Supercharge your sales with Sales Mode: softPOS includes a powerful Sales Mode feature that enhances your selling capabilities. 

This mode enables you to create and manage product catalogs, apply discounts, calculate taxes, and generate itemized receipts. 

With Sales Mode, you can streamline your sales process, provide accurate pricing information, and deliver a professional transaction experience to your customers.

Receive payments on the move with softPOS on Kuda Business: As part of the Kuda Business platform, softPOS seamlessly integrates with other tools and services designed to support entrepreneurs and small businesses.

Whether you’re managing inventory, tracking expenses, or accessing business insights, Kuda Business provides a comprehensive ecosystem that empowers you to succeed.

Now let’s see the step-by-step guide on how to use Kuda Bank soft POS.

How To Use Kuda Bank soft POS Machine Easily 

Using Kuda Bank’s softPOS is a simple and straightforward process. Here’s a step-by-step guide on how to use the softPOS feature:

Sign in to your Kuda Business mobile app: Open the Kuda Business mobile app and sign in using your credentials.

Tap Sell: Once you’re in the app, locate and tap on the “Sell” option. This will take you to the softPOS interface.

Type in the amount: Enter the amount you want to receive from your customer using the on-screen keypad. Make sure the amount is accurate.

Tap Charge: After entering the amount, tap the “Charge” button to proceed with the transaction.

Tap Pay with Card: On the payment options screen, select the “Pay with Card” option. This will enable your customer to pay using their debit or credit card.

Choose the type of account: Select the type of account linked to your customer’s card. This could be either a savings or current account. Tap “Proceed” to continue.

 Ask your customer to tap their card: Instruct your customer to tap their card against your phone. This will initiate the card payment process.

Ask your customer to enter their card PIN: Once the card is tapped, ask your customer to enter their card PIN on the secure PIN pad that appears on your phone’s screen. This step verifies the transaction.

Tap Send Receipt or Skip: After the payment is successfully processed, you have the option to send a receipt to your customer. 

You can either tap “Send Receipt” to send a digital receipt via email or SMS, or you can choose to skip this step.

To receive a payment through the “Pay with Kuda” option, follow these steps:

Sign in to your Kuda Business mobile app: Open the Kuda Business mobile app and sign in using your credentials.

Tap Sell: Locate and tap on the “Sell” option within the app to access the softPOS interface.

Type in the amount: Enter the amount you want to receive from your customer using the on-screen keypad. Double-check the amount for accuracy.

Tap Charge: After entering the amount, tap the “Charge” button to proceed with the transaction.

Tap Pay with Kuda: On the payment options screen, select the “Pay with Kuda” option. This will enable your customer to pay using their Kuda account.

Scan the QR code or enter Pay ID: Depending on your customer’s preference, you can either scan the QR code displayed on their phone or ask them to enter their Pay ID. 

Remember not to ask your customer to share their Pay ID with you directly.

Tap Send Receipt or Skip: Once the payment is successfully processed, you have the option to send a receipt to your customer. 

Tap “Send Receipt” if you want to send a digital receipt via email or SMS, or choose to skip this step if not necessary.

FAQs On Kuda Soft POS: What Is It, Features & How To Use It

Here are some helpful frequently asked questions on Kuda Soft Pos: What is it, Features & How to use it with their respective answers:

Can I use my Kuda card on a POS machine?

Yes, you can use your Kuda card on a traditional POS machine. 

Kuda cards are compatible with most standard POS machines in Nigeria. 

Simply insert or swipe your Kuda card into the POS machine, follow the prompts on the screen, and enter your PIN to authorize the payment. 

How does SoftPOS work?

SoftPOS, such as Kuda SoftPOS, leverages NFC technology to enable card payments through compatible Android devices. 

The SoftPOS technology transforms these devices into secure payment terminals. When a customer wants to make a payment, they tap their contactless card against the NFC module of the smartphone or tablet running the SoftPOS app. 

The app securely processes the payment, and the customer may be prompted to enter their card PIN for added security.

The transaction is then completed, and the merchant receives the payment immediately.

What are the benefits of SoftPOS?

SoftPOS offers several benefits, including:

Cost-effectiveness: SoftPOS stop the need for dedicated POS hardware, reducing costs for businesses.

Convenience: SoftPOS allows businesses and individuals to accept card payments using their existing Android devices with NFC modules, making it convenient and accessible.

Security: SoftPOS technology adheres to industry standards for payment security, ensuring that transactions are processed securely. Customers also enter their card PIN for added security.

Mobility: SoftPOS enables businesses to accept card payments anywhere, as long as there is network coverage.

What is the difference between POS and SoftPOS?

The main difference between a traditional POS (Point of Sale) and SoftPOS lies in the hardware used for payment processing. 

Traditional POS machines are dedicated devices specifically designed for processing card payments.

They usually consist of a terminal with a card reader and a screen.

On the other hand, SoftPOS eliminates the need for dedicated hardware by using existing Android smartphones or tablets with NFC modules. 

SoftPOS technology transforms these devices into secure payment terminals, allowing businesses and individuals to accept card payments. 

The SoftPOS solution is software-based, using NFC and the processing capabilities of the Android device.