How To's

How to Recover a Hacked Snapchat Account (2023)

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Snapchat has become one of the most popular social media platforms, allowing users to share photos, videos, and messages with friends in real-time. However, with its increasing popularity, the risk of hacking has also risen. If you suspect that your Snapchat account has been compromised, it is crucial to act quickly to regain control and secure your personal information.

In this article, we will guide you through the step-by-step process of recovering a hacked Snapchat account and provide essential tips to prevent such incidents in the future.

Signs of a Hacked Snapchat Account

The first step in recovering a hacked Snapchat account is to identify the signs of unauthorized access. Keep an eye out for unusual login activity, such as multiple unsuccessful login attempts or logins from unfamiliar locations. Also, pay attention to any suspicious messages or posts that you did not send, as hackers may use your account to spread spam or phishing links. Furthermore, if your friends report receiving strange messages from your account, it is a clear indication of a potential hack.

How to Recover a Hacked Snapchat Account

As soon as you suspect your Snapchat account is compromised, take immediate action to secure it. Start by changing your password to a strong and unique one that is not used for any other accounts. This will prevent the hacker from accessing your account further. Additionally, enable two-factor authentication (2FA) for an extra layer of security. With 2FA, you will receive a verification code on your phone whenever you log in from a new device.

Next, ensure you log out of all devices that have access to your Snapchat account. This includes phones, tablets, and computers. By logging out remotely, you can prevent the hacker from using your account on other devices.

Contacting Snapchat Support

If the immediate steps do not resolve the issue or you are unable to access your account, it is time to contact Snapchat support for assistance. To do this, access the Snapchat support page either through the app or the website. Look for the option to report a hack and provide all necessary information about your account. The more details you provide, the better chance you have of recovering your account.

Additional Security Measures

To prevent future hacks, it’s essential to implement additional security measures. Always use strong and unique passwords for your Snapchat account, avoiding easily guessable information like birthdates or common words. Additionally, be cautious when using third-party apps or services that claim to enhance your Snapchat experience, as they may compromise your account’s security. Regularly update your Snapchat app to ensure you have the latest security patches and features.

Recovering Account via Email

If you are still unable to access your Snapchat account, try recovering it through the email address associated with your account. Tap on the “Forgot Password” link on the login screen and follow the prompts. Snapchat will send a password reset link to your registered email address. Click on the link and set a new password to regain access to your account.

Recovering Account via Phone Number

If you did not set up an email address for your account or cannot access it, you can try recovering your Snapchat account using your phone number. Similar to the email method, tap on the “Forgot Password” link and select the phone number recovery option. Snapchat will send a verification code to your phone, allowing you to reset your password.

Account Recovery via Friends

In case both the email and phone number recovery options fail, Snapchat offers an alternative method using your trusted friends. If you had previously set up the “My Friends” feature, you can select friends from the list to help you recover your account. Snapchat will send them a recovery code, and once you collect enough codes, you can proceed with the account recovery process.

The Recovery Process and Timeline

It’s important to understand that the account recovery process may take some time, and it requires patience on your part. Snapchat’s support team will review the information provided and verify your account ownership before initiating the recovery. The timeline can vary depending on the volume of support requests, so it’s best to remain patient while they work on your case.

Preventative Measures After Recovery

After successfully recovering your hacked Snapchat account, take steps to prevent future compromises. Review the list of connected apps and services to ensure that no unauthorized third-party applications have access to your account. Regularly monitor login activity from the “Settings” section of the app to identify any suspicious logins. Stay informed about Snapchat’s security updates and be vigilant against potential threats.

Staying Safe on Snapchat

To further enhance your security, familiarize yourself with common phishing attempts on social media platforms. Be cautious with personal information shared on the app and avoid clicking on suspicious links or providing login credentials to unknown sources. Regularly review your privacy settings to ensure that your content is only visible to those you trust.

Recovering Lost Data

In the unfortunate event that you lose access to your account and its contents, it may still be possible to recover some of your data. Snapchat allows users to recover deleted messages and media within a specific timeframe. Additionally, there are third-party recovery tools available, but be cautious while using them, as they may pose security risks.

What to Do if Recovery Fails?

If your initial attempts at recovery are unsuccessful, don’t lose hope. Reach out to Snapchat support again and provide any additional information they may require. If needed, seek assistance from technical experts or security professionals who specialize in social media account recovery.

Reporting the Incident

In case your hacked Snapchat account was used for illegal or harmful activities, consider reporting the incident to local authorities. Provide them with all the necessary information, such as chat logs or screenshots, to aid their investigation. Assisting law enforcement can help prevent similar incidents from happening to others.


Recovering a hacked Snapchat account can be a daunting process, but by following the outlined steps and taking preventative measures, you can regain control of your account and protect your data. Remember to act promptly if you suspect any unauthorized access, as early intervention is crucial in limiting potential damage. Stay informed about security best practices, use strong passwords, and be cautious while using third-party apps to ensure a safe and enjoyable experience on Snapchat.


1. Can I recover a hacked Snapchat account without contacting support?

While you can try the email and phone number recovery options, contacting Snapchat support is often necessary for more complex cases.

2. What information should I provide when reporting the hack to Snapchat support?

Provide any relevant details, such as your username, the approximate date of the hack, any suspicious messages, and the email or phone number associated with your account.

3. Can hackers still access my account if I change the password?

Changing the password will prevent further unauthorized access, but it’s essential to enable two-factor authentication for an extra layer of security.

4. How can I identify phishing attempts on Snapchat?

Be cautious of messages or links from unknown users and avoid sharing personal information or login credentials with suspicious sources.

5. Is using third-party recovery tools safe?

While some recovery tools may work, using them can pose security risks, so it’s best to rely on Snapchat’s official recovery options.

6. How long does the account recovery process usually take?

The timeline can vary depending on the volume of support requests, so it’s important to remain patient during the process.

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